RETURN POLICY

Ultra Peptides will accept returns under certain conditions, such as the wrong products were shipped.

If you the customer, decide you do no longer want your order, if the package is marked as returned to sender and never opened, not the products but if the package itself was not opened and its returned to sender we will refund in full minus the cost of shipping.

REFUND POLICY

If you place an order that has already shipped but hasn’t been received by the purchaser, the order must either be refused upon delivery or it needs to be taken back to USPS & “return to sender.”

You will get a full refund minus the cost of shipping, only if the USPS package is unopened and untampered with, within 30 days. All packages will ship as BCUltraLLC on the shipping label. Please refer to our Return Policy for more information.

Have questions about your existing order or tracking information? Log into your Account dashboard or check your email folders (primary/SPAM/promotions.)